Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use 888Ladies. We take your privacy seriously and set out below what data we collect, why we process it and how you can exercise your rights. By using our services you accept the practices described in this Policy.

Types of data we collect

Personal data

We collect identity and contact details you provide when registering an account, such as name, date of birth, postal address, email and phone number. For verification and safer-gambling checks we may also collect identity documents and proof of address.

Technical data

We automatically gather device and technical information when you visit our site or use our app, including IP address, browser and device type, operating system, app version, screen resolution and interaction data. This helps us keep the service secure and functioning.

Transactional and activity data

Transaction data covers deposits, withdrawals, wagers, wins, bonuses and payment method details. We also record account activity such as session times, game history, support enquiries and communications to detect fraud and comply with regulatory obligations.

How we use your information

We use data to provide and operate your account, process payments, handle verification and anti-fraud checks, improve our services, personalise your experience and communicate about account matters or important updates. We may also use data to meet legal and regulatory requirements, including anti-money laundering and safer-gambling obligations.

Data protection and storage

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse, including encryption in transit, access controls and regular security reviews. Data is retained only for as long as necessary to fulfil the purposes set out in this Policy and to meet legal obligations.

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, remember preferences, analyse usage and deliver relevant content. Some cookies are essential for account security and transaction processing, while others are used for performance, functionality and marketing. You can manage cookie preferences through your browser or the site cookie settings.

Information sharing and third parties

We share personal data with trusted third parties that assist with payment processing, identity verification, fraud prevention, analytics, customer support and legal compliance. We require these providers to handle data securely and only for the purposes we specify. Where disclosure is required by law or to protect our rights, we may also share information with competent authorities.

User rights

You have the right to access the personal data we hold about you, request correction of inaccurate information, ask for deletion in accordance with legal requirements, restrict or object to certain processing, and withdraw consent where processing is based on consent. You may also request portability of your data where applicable.

Access, correction and deletion

You can review or update many details from your account settings. To make other requests or raise concerns, contact our support team at [email protected]. We will respond to verifiable requests in line with applicable data protection rules.

Privacy policy updates

We may update this Policy from time to time. Material changes will be published on the site and, where appropriate, notified to you via your account. Please check this page regularly for the latest version.